“Matt, it was great to see you today. Thank you for walking the house with me to address the punch list items. The longer that we live in this house and also watch other friends’ homes behind built the clearer it becomes that you managed this home exceptionally well and the quality is absolutely top tier. Your attention to detail is very acute and we are very grateful for your work, skill and pride. We have only happy memories through the construction and early residence at Beverly.”
“During the process of rebuilding after Hurricane Harvey, your LEED certification and green elements differentiated you from other builders. However, in speaking with friends who built with you, your quality, reputation and build timeline were the true selling points. We now look back on your LEED elements and want to THANK YOU for prioritizing those features in your homes. We were immediately impressed with the humidity control system’s ability to keep the house feeling pleasant in humid Houston weather. Our utility bills last summer and this winter continues to be about half the usage of our previous home – very impressive!
Our building experience was exceptional. We absolutely love our beautiful new home and we want to thank you and the entire team!”
We cannot thank you enough for all you have done to help build our home. As Scott acknowledged from the very first meeting, we never wanted to build a house, and we would be much different than your typical customer. From the beginning, you have been sensitive to that in the best way possible. You understood what was most important to us (getting a high quality home built as quickly as possible) and you delivered.
You have helped to make the whole process so smooth and enjoyable. We know you guys work with all kinds of folks doing crazy custom, extremely high-end homes, but you always made us feel like we were your most important customer. You were always responsive, knowledgeable and so helpful.
We are excited to enjoy our home for years and years to come. Thank you.
“I wanted to write an email to let you know how great Megan has been. She is always well prepared, keeps us on task- and she is incredibly helpful in answering our questions. There were a few things we didn’t understand about timing and planned order of events- and Megan cleared this up for us. She also has helped us as a go between until the house starts, and until a project manager is allocated, to direct generalized questions.
She is doing a great job! We have been very happy with all of our meetings with Megan.”
My wife and I have had a wonderful experience designing and building our custom house with the Frankel Building Group. Our initial meetings with the architects, including Rodney and Brad, were professional and pleasant and we felt listened to in that they made space for every detail we wanted in our home. We were especially impressed that the 3D rendering looked almost identical to our finished home. We loved having all the selections in one place at Ladco and also truly enjoyed working with Maggie at Ferguson; she guided us through the selection process and helped us choose lighting and hardware that truly complements our style and home. Finally, we cannot say enough good things about our project manager, Scott Evans. He has been personally involved with our home building from day one, is always available for questions or to coordinate any repairs or modifications we need, and is one of the best in the business. I consider myself very difficult to please and when an issue popped up, it was promptly fixed – no pushback, no questions asked. I have recommended the Frankel group to several friends looking to build and will continue to do so. I truly believe they are the best custom home builder in Houston.
“It is my pleasure to recommend and provide the highest recommendation for the Frankel Building Group. Our experience with the Frankel Building Group has been, and continues to be extremely positive. The entire Frankel Team is extremely professional in service and attitude. Our home building project was extremely large, including two homes, a pool, cabana and stables for our horses on a four acre site within the Houston city limits. Their ability to meet deadlines and originally forecasted budgets exceeded expectations. Their strong ability to work with others including permitting and regulatory agencies is second to none. I recommend them highly without any reservations.”
“Our overall experience has actually been fun and enjoyable…If I ever have a friend building a home or I ever construct another one I would not hesitate to recommend or use the Frankel’s…We spent a lot of time on the design and we think it fits our lifestyle and family the best.”
“We have always had a positive experience with your customer service, and our home. I think the one most important factor for us is the service you continue to provide. We no longer need “adjustments” to our home, but any question we may have regarding anything pertaining to our home is attended to. The contractors which were in our home and the office personnel have always been professional, helpful and courteous. The best recommendation – if we moved in the Houston area and built a new home or looked for a home, one of the priorities would be a Frankel home. After six years of owning our home we would purchase it again.”
“The Frankel Building Group is in a class of their own! I have seen The Frankel group grow the business over the years by seeking excellence from their subcontractors and holding them accountable to the high standards that they set for their self each and every day. Frankel Building Group sells quality not quantity in a custom home and it shows as they work with their clients daily from the ground up to deliver their dream home. I have worked with the Frankel Group for more than 20 years. I would not hesitate to recommend them to anyone I know that is looking to build their dream home.”
“As we approach the closing on our home in Park Gate, I just want to thank all of you for making our home building process a pleasant experience. From the start the FBG showed us kindness and dedication to the project. We are pleased with all of your contributions towards building our home and we couldn’t be happier with its finishes. When we started the design, Rodney, Brad and Scott knew exactly our interests and taste. It’s truly amazing to watch your talents unfold.
Darren, Brian and I would like to thank you for all your dedication to getting our house to the finish line. I couldn’t be at the walk through to tell you myself, and have been busy with the start of school. ”
“Frankel Building Group designed and built our home. From start to finish (and beyond) the process was streamlined, professional and enjoyable. Our team at FBG was knowledgeable and always put our needs at the forefront of the project, while expertly guiding us through it. Not only did we gain a beautiful new home, we made lasting friendships with our team there. I cannot recommend them more highly–truly exceptional organization!”
“Rob and I wanted to mention how very impressed we were with Brad Keene when we met with him in your downtown office.
He is so warm and positive and talented ! It was a pleasure to have that time with him…AND he was able to listen to us and make some changes to our home that we a delighted with ! He made it look so easy.
We think he is a VERY VALUABLE employee !
It was also an honor to meet your father. We are grateful to have such a great team working on our home, you included.”
“The Frankel family is building our custom home. My husband and I have been impressed by the quality of their workmanship—most of the subcontractors used are very impressive—more like artists. We have enjoyed immediate access to, and quick responses from, their top management. They have been very receptive to our concerns and us changing the plan many times (sorry about that) . They are creating our dream home better than we imagined it!”
“Just to let you know we are excited to see the first level of framing on our new house!! Having built a number of homes and watching literally hundreds built over the years, I remain highly impressed with the structural integrity you put into your houses. I don’t believe anyone, including the highest end builders in Carlton Woods, builds a house more solidly than you. Keep up the good work!!”
“Saw the article about you in the Houston Business Journal (Taking control from the foundation to the roofline, 9/09/11) and wanted to say congratulations!! Sounds like you and your company are doing well. Keep up the good work! Judy and I are enjoying our Frankel built house and always have good things to say about your organization. People are continually amazed the we built a new house and actually enjoyed working with our builder!”
“The experience we had building our home with Jim Frankel Homes was awesome. As anyone who has built a home knows, it can be a very trying experience. I can honestly say, Jim and all of his associates actually made it fun for us! They were easy to work with and made it a great experience from start to finish.”
“Frankel Building Group (FBG) recently completed construction on our new home in The Woodlands Reserve and we could not be more pleased with the quality and design of the house! We wanted to work with a design/build company and felt extremely confident in FBGs talented and experienced team. They listened to our requirements and guided us through the design/build process…we always felt part of the team! Scott Frankel always made time for us…we connected from the beginning and continued to work extremely well together throughout the process. We appreciated his personal touch realizing that the President and Principal of a company is not always available for this type of client interaction. FBGs Design Center is a unique and convenient concept, which made all of our home selections effortless. We included only a few upgrades to our purchase price since their base package included high end features and finishes. FBG built us a quality, LEED certified home, which is reflected in our low monthly utility bills. If you expect a quality home and want to experience the design/build process. FBG is the builder to choose.”
“We have been highly impressed by Frankel Building Group since our initial meeting. FBG offers an unparalleled quality and experience. They are friendly, positive, honest, and extremely knowledgeable on the entire building process. Each step of the whole process is organized and efficient, and they continue to keep us on the budget. All of our meetings have been scheduled in a timely manor and have been productive. FBG has made this home building experience fun and stress free. We have really enjoyed working with each member of the Frankel Building Group team. I would absolutely recommend the Frankel Building Group to others!”
“I am always happy to recommend a person or business that does excellent work and is so easy to work with. What a pleasure it was working with Jim Frankel and his whole group in the construction of our new home. Jim sees to it that he builds the finest home possible. My wife and I love our Jim Frankel home and would recommend Frankel Building Group to anyone considering building a new home. The level of construction quality is unsurpassed. Any changes or problems we had were handled quickly and to our total satisfaction. Thanks again Jim!”
“First off, we LOVE our new home! All of you had a vital hand in helping us make it feel like home from the first night we slept in it. For those of you who have seen our backyard, you understand. And Rodney, we only met with you a few times, but we LOVE you! You are a master at your job! We still rave about the wonderful changes you made to an already wonderful plan. Alex, you saw your awesome work several weeks ago. This design works beautifully for our whole family. Please visit anytime! Oh, the boxes are mostly gone. Then we met Megan…where do the Frankel boys find all of these people who are awesome at their jobs! Thank you for making the selection process fun and not a chore! All of the selections came together absolutely beautifully. We were also pleased with all of the crews in and out of our home month after month. They all seemed very concerned about the quality of their work and also respectful of our needs. The painters and Joel in particular! Russel with New Image Landscape really helped make our home and yard come to life. We also appreciate the wonderful home owner’s guide that Courtney gave us. And last, but DEFINITELY not least, Wes Christian and Coy Elliot…you are both AMAZING!! We feel so lucky to have had you both work together to make our house a home. Your attention to detail is incredible. Again, you both made this process fun instead of agonizing. You both even survived our toddler bossing you around! He just went on the balcony tonight and said how happy he is to finally have railings in his house. We like to give you guys a hard time, but in all truth we appreciate the time you have spent listening to our wishes and making them a reality.”
“Our house is serving us very well….It is by far the most comfortable home I have ever lived in….The house is always the exact temperature I want it, with a perfect humidity level…I can not under-state how important that was to me, and it is nearly perfect. Utility bills are also very reasonable, so I am thrilled with it. The quality level of the house itself is so high, that when I walk into other peoples houses now I notice the differences…they are often subtle but very noticeable once you have lived the difference. Its the little details that make the difference and I can say that not many details were over looked….Its been 2 years, and there are only 1, maybe 2 things I would do different if I did it all again, and that is saying a lot, because I am very picky.”